NEW DELHI — The Department of Pension and Pensioners’ Welfare (DoPPW), under the Ministry of Personnel, Public Grievances & Pensions, has concluded Special Campaign 3, successfully resolving 2,306 long-pending pension grievances between July 7 and August 31, 2026.
Operating across 40 central ministries and departments, the campaign achieved a 72% redressal rate out of 3,193 identified cases, leveraging the Centralized Pension Grievance Redress and Monitoring System (CPENGRAMS) portal to accelerate case disposal, particularly among rural pensioners and family dependents.
Campaign Execution & Administrative Metrics
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Execution Timeline: Preparatory phase through execution phase conducted from July 7, 2026, to August 31, 2026.
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Target & Disposal Volume: 3,193 total cases identified (1,062 ministry-targeted cases and 2,131 cases pending over 30 days on CPENGRAMS); 2,306 cases fully resolved (72% success rate).
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Inter-Ministerial Scale: Coordinated intervention across 40 central ministries and departments.
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Demographic Reach: Significant penetration in rural jurisdictions, utilizing online portal infrastructure to bridge administrative and digital divides for military and civil pensioners.
Major Financial Settlements & Case Outcomes
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Disability & Injury Arrears: Released ₹30 lakh in disability pension arrears to Defence pensioner Shri Idan Singh (effective Sept 2016) and ₹26.12 lakh in war injury element arrears to Shri Kapur Singh (effective Jan 2006).
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Family & Dependent Pension Disbursals:
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Disbursed ₹37.40 lakh in differential family pension arrears to Ms. Angoori Devi (effective Jan 1996).
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Released ₹30.15 lakh in family pension arrears to Ms. Koranga Lakshmi (June 2011–Feb 2026).
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Disbursed ₹31.17 lakh total (₹18.57 lakh special family pension arrears + ₹12.60 lakh ex-gratia with interest) to Ms. Saranjit Kaur (effective July 2008).
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Settled ₹19 lakh in dual family pension arrears for Ms. Rukmani Nair (effective Sept 2012) and ₹16.70 lakh for disabled dependent Ms. Jayalakshmi Karnan (effective June 2013).
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Time-Barred Service Arrears: Cleared ₹25.99 lakh in time-barred service pension arrears for Defence pensioner Shri Ranjit Singh, covering October 2004 through December 2023.
